Orders are typically delivered within 6–12 business days after processing. Delivery times may vary depending on your location and the shipping carrier. Once your order has shipped, you’ll receive a tracking link by email.

Once your order has shipped, we’ll send you a confirmation email with your tracking information.

Yes. Please review our Returns & Exchanges Policy for eligibility, time limits, and return instructions.

Please contact us with your order number and clear photos of the item and packaging. We’ll review the issue and help you find the best solution.

Check the product measurements and compare them with your cat’s usual sleeping position and size. If you still need help, send us a message.